As more and more aspects of our society become touched by AI, it’s essential that the benefits of technology far outweigh the risks of its use. One of the ways that companies are striving to achieve this balance is by intentionally leaving small “responsibility gaps” in the algorithms and software they are developing that use AI.
These responsibility gaps serve to act as a “safeguard” of sorts; they allow decision-making processes to be overseen by a human before or after they are put out into the world. By purposely including some uncertainty into the machine’s decision-making processes, it can help companies avoid ethical dilemmas that would arise with AI-driven systems.
In addition, creating responsibility gaps is also a way for companies to acknowledge the limits of AI. While AI technology has made tremendous strides and can be incredibly impressive, it still cannot replace a human when it comes to really understanding and validating certain situations.
In the coming years, as AI becomes more widespread, leaving responsibility gaps could be a great way to protect consumers. With this approach, algorithms can be monitored by an expert to ensure ethical behavior, and the responsibility for the outcome of AI-driven decisions lies with the human making the ultimate decision. This means that, in the end, it is the human that is responsible and in control, not the technology.
Overall, while the advancement of AI is exciting, responsibility gaps could help companies stay on the right track, both ethically and legally. By making sure that humans remain in charge of making final decisions, companies can ensure that decisions are being made in the best interest of both their customers and the technology itself.