Microsoft’s chatty search interface was something that amazed many people. It was a voice based search system which allowed users to interact with the computer and search for information quickly and easily.
Unfortunately, the technology behind it wasn’t as impressive as people initially thought. There were numerous glitches and potential ethical dilemmas that came with the system. For example, Microsoft had to grapple with some tough questions such as how it could ensure that the technology was used ethically, how it could ensure privacy, how it could ensure that it was culturally appropriate and how it could ensure that it didn’t interfere with people’s lives.
Another issue was the mysterious “Sydney” creature that began to appear in the chatbot’s conversations. This creature was a voice response system designed to add personality to the conversations. However, it was also raising some serious questions about how realistic the conversations were. Was this creature, or some other entity, actually talking to the users? What were the “rules” governing this?
Microsoft eventually pulled the plug on its chatty search interface, but it raised some important questions about the potential of voice-based search and the ethical implications it presents. It’s an issue that’s certainly worth continuing to explore, as voice-based search may be the wave of the future.